LEGAL / PRIVACY
Privacy Policy
What information the Morf website and its forms handle.
Last updated: 8 November 2026
Zentium Health Sciences LLP, trading as Morf Research, is responsible for this website. Our address is 207, Ackruti Star, Andheri East, Mumbai, India 400093. Privacy and grievance requests go to support@morfresearch.com.
This notice describes the current website, free tools, contact forms and campaign pages. A paid service or client-portal workflow may have a separate notice when it asks for health information.
1. Information you choose to send
When you submit a contact or enquiry form, Morf receives the fields shown on that form, such as your name, email address, topic, message and any optional contact details. Resource-link requests send your email address, optional name and the resource you selected; the email contains a link, not your worksheet entries. Do not include medical records, lab values or other health details in a public-site message or ordinary email. If you choose to include them, the message will be sent to the Morf team.
Some campaign applications also send your location, contact details and application answers to the Morf team. In the free campaign self-check, answers are evaluated in your browser; an optional contact request sends your selected location and type of support, not your answers or result.
The Signature fit check asks about the type of support, who it is for, timing, weekly participation, budget readiness and who decides about joining. If you request contact, those answers, your contact details, optional time zone and campaign attribution go to the team with a fit-review category. The category helps prioritise enquiries; it is not clinical approval. Answers remain in this tab until submission or reload. If the check recommends free resources or speaking with your clinician, it does not request or send contact details.
2. Free tools and worksheet entries
Calculators and public checklists process your entries in the browser. They do not submit answers to Morf or save them. Worksheet and guide entries are saved in this browser on your device until you clear them with the page’s “Start over” control or clear browser storage. Printing or saving a PDF is handled by your browser.
3. Morf Decode assessment preview
The public Morf Decode assessment preview is a browser-only prototype. It does not submit answers, create an account, take payment, run AI analysis or store health records. If you select a file, its name is shown in the browser; its contents are not uploaded.
4. Campaign checkout and browser storage
If you continue to a paid campaign checkout, the checkout asks for your name, email, phone number, selected product and market. Payment details are entered on the hosted payment page operated by Stripe or Razorpay; the Morf site does not receive your card details. Campaign pages use browser session storage for attribution and, after a successful enquiry, to prefill contact details in that browser session. An essential order cookie supports checkout and order confirmation.
5. Analytics choices
Campaign pages ask before enabling optional interaction analytics. When enabled, the current site code queues general page and funnel events without health answers or contact details. The current code does not directly send these events to an analytics provider.
6. Service providers and retention
Submitted forms are routed to the Morf team through configured lead-management services. Resource-link emails use Resend when enabled. Stripe or Razorpay processes a purchase on its own hosted page when that provider is enabled. Hosting services process routine request and security information, such as IP addresses and request times, to serve and protect the website. Provider configurations and locations must be disclosed before a new health-data collection workflow is enabled.
Our policy is to delete closed enquiries and unsuccessful applications within 6 months of the last relevant contact, unless you ask us to retain them for future opportunities or a legal obligation requires longer retention. Order, invoice and refund records are kept for applicable accounting, tax and dispute requirements. Optional mailing-list details are retained until you unsubscribe or ask for deletion, with a minimal opt-out record retained to honour your choice. Browser-local worksheets remain until you clear them; the essential signed order cookie lasts up to 30 days.
7. Your choices and requests
You can choose not to submit an optional form or to decline campaign analytics. To ask about access to, correction of or deletion of information you sent to Morf, email support@morfresearch.com.
We acknowledge privacy complaints within 48 hours and aim to resolve them within 30 calendar days. We may ask for enough information to verify that a request concerns your records. We explain any information we must retain and why. Do not send identity documents unless we agree a secure and necessary verification method.
8. Children
Purchases and public enquiry forms are intended for adults aged 18 or over. Do not submit a child’s health information through this website. Ask the team about an appropriate parent-led process before requesting a service for a child.
9. Changes and contact
We may update this notice when the site or its data handling changes. For questions, contact support@morfresearch.com.